Level 1: Technical Training Course for Voice Messaging and Hospitality

Course Description

This is a learning program for students who will use the system and are directly involved in the administration of the system. The training course tackles installation, configuration and commission of the combined Voice Messaging System (VMIP) and Hospitality MediaGateway (HMG).

Course Objectives

  • This course is designed to give you a complete understanding of the VMIP/HMG, its modular structure, flexibility and feature-rich functionalities. It is designed as an excellent starting point for those with little or no experience with the DiaVox Voicemail products.
  • It familiarizes the trainee with all aspects of Voicemail, and establishes the fundamentals needed to install, configure, integrate, and test the system in a functional environment.
  • This well-designed course will allow you to install, configure and test the system.

Target Audience

The target audiences for Level 1 Installation and Configuration Course are the systems administrators, engineers, technicians and overall technical staff involved in the installation, configuration, commissioning and maintenance of the Voicemail System


The target audiences should have the following prerequisites:

  • Knowledge on how to use the computer under the Microsoft Windows 2003, Windows 7 or Windows 2008
  • Knowledge on how to configure and program MXONE TSW or MXONE TSE


As part of our commitment and corporate vision, DiaVox will continue to expand its product line to meet the demands and technological challenges of the future as dictated by the individual needs of its wide-range of partners.

Contact Diavox

1025 Alameda de las Pulgas #731
Belmont, CA 94002, USA

DiaVox Network, Inc.
Unit 407 4th floor La Fuerza Plaza,
2241 Don Chino Roces Ave.,
Makati City, Philippines