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Call Center @ Work

Call Center @ Work

The Diavox Call Center@ Work is an enterprise solution designed to handle customer relations services in a broad set of industries. The system has the capability integrating several mediums of communication by self service applications or simply routing calls to a qualified representative to handle the call.

  • Automatic Call Distribution
  • Agent Monitoring Module
  • Customized Reports
  • Database Integration
  • Voice recording and playback module

Enhanced customer service and increased customer satisfaction are your key elements! With DiaVox Call Center@ Work, customers receive fewer busy signals, spend less time on hold, and receive fast, accurate answers to their inquiries.

During an era of fierce competition among service providers, the addition of voice processing technology and automation to existing services enables you to continue to offer customers superior levels of service.

Diavox

As part of our commitment and corporate vision, DiaVox will continue to expand its product line to meet the demands and technological challenges of the future as dictated by the individual needs of its wide-range of partners.

Contact Diavox

DNI LLC
1025 Alameda de las Pulgas #731
Belmont, CA 94002, USA

DiaVox Network, Inc.
Unit 407 4th floor La Fuerza Plaza,
2241 Don Chino Roces Ave.,
Makati City, Philippines