Voice messaging systems are especially applicable to office communications as it integrates with other forms of communications such as SMS and E-mail. Users are instructed with easy to understand voice prompts and single digit commands.
The VMS connects to a PBX system and can function as an automated switchboard operator, thereby eliminating the need for a full-time operator. While users are on their phones, callers are given the option of holding, transferring to another extension, or leaving a message in the user's mailbox. Using the VMS in a corporate environment will reduce paper work and give management a valuable tool for monitoring day-to-day activities.