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Interactive Voice Response Systems (IVRS)

Interactive Voice Response Systems (IVRS)

The Diavox IVR System is a broad set of software tools, hardware interfaces, and development utilities created to help integrate voice, fax, web and multimedia technologies. A powerful and reliable runtime platform operates 24 hours a day and can process hundreds of calls simultaneously. The system is capable of running multiple applications that allow users to work on the same system to perform application development, monitoring and/or maintenance tasks.

  • Call Transfer - Calls can be transferred to a specific number.
  • Flexible scheduling
  • Music On Hold
  • Caller ID
  • Call Hold
  • Hunt Groups
  • Call Transfer and Escalation
  • Reports  Generation
  • Scalability


The call processing system automates the caller’s transaction and eliminates the need for human intervention. Data may be easily retrieved at any given time.

Out Dial Notification

Automate sales and marketing campaigns of products through automated outbound dialing and message replay. With predictive dialing functions, the productivity is maximized!

Speech Technologies

Text-to-speech and Voice recognition technologies are used to enhance call processing applications in many ways. Callers can speak to identify themselves and command the application. Computer data can be retrieved and spoken to callers over the telephone.


As part of our commitment and corporate vision, DiaVox will continue to expand its product line to meet the demands and technological challenges of the future as dictated by the individual needs of its wide-range of partners.

Contact Diavox

1025 Alameda de las Pulgas #731
Belmont, CA 94002, USA

DiaVox Network, Inc.
Unit 407 4th floor La Fuerza Plaza,
2241 Don Chino Roces Ave.,
Makati City, Philippines