 |
DiaVox went to another technological leap as
the company develops a Microsoft Speech Enabled Auto Attendant System. |
| First quarter, 2005 |
An enhancement of the worldwide used auto attendant system, DiaVox Speech Enabled Auto
Attendant presents an easy to use and easy to maintain system reducing operator overhead
expenses. The key goal of the system is to have a high task-completion rate-that is,
to help the customer accomplish the task of connecting with an employee without resorting
to a human operator.
And with the improved first-try recognition rate of Microsoft Speech Server 2004
and being built on top of the Microsoft.NET infrastructure, DiaVox Speech Enabled
Auto Attendant System earns its bragging rights.
|
System Features:
1. Reduced live operator overhead
2. Help customer to connect with employee without resorting to a human operator
3. DTMF and Voice Recognition
4. Leave message and send it as email
|
| Click here for more news |
