BAHRAIN

DiaVox Technologies, Inc. (Gulf) is a registered representative office of DiaVox in the Gulf Region to support our primary distributor in this region, (ITS) International Turnkey System with offices in GCC and the Middle East:

Kuwait (HQ)
Bahrain (So. Region HQ)
United Arab Emirates (Dubai/Abu Dhabi)
Oman
Qatar
Saudi Arabia (Riyadh/Jeddah)
Egypt
Lebanon

APPLICATION SPECIALIZATION

• Voice Mail Systems & Fax Distribution
• Directory Assistance Systems (TELCO)
• Billing Inquiry & Payment by Phone Systems (TELCO)
• Telebanking System (Financial Applications)
• Various IVR Applications

This unit is also directly responsible to support other OEM distributors in the GCC community and Local Ericsson companies in the Middle East and Africa.

Contact Person: Mr. Ebrahim M. Ali (ITS)
Telephone Number : +973 273-280
Fax Number: +973 273-281
E-mail : emali@batelco.com.bh

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INDONESIA

PT Diavox Nusantara is an Indonesian-based company formerly a joint-venture company of Diavox International Ltd., and PT Diavox Nusantara. Organized and incorporated in Jakarta in 1991 and pioneered the voice processing technology in the islands.

PT Diavox Nusantara dominated the Indonesian voice processing industry with over 500 installed based systems in the financial, manufacturing, distribution and telecommunications industry (refer to partial client lists).

In addition, Diavox has the largest number of digital E1 applications deployed with the local telephone companies for Billing Inquiry & Fax Delivery Services, Digital Voice Announcer, low density CO Voice Mail, Call Answering System and Fault Reporting Applications.

APPLICATION SPECIALIZATION

• Voice Mail Systems & Fax Distribution
• Telebanking Systems
• IVR Applications (TELCO Applications)

Contact Person: Mr. Harry Widjaya
Telephone Number :+62 21 585-1438
Fax Number: +62 21 549-5075
E-mail : diavox@indo.net.id

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LEBANON

Diavox Technologies, Inc. S.A.R.L., is a joint venture company between Diavox Technologies, Inc. San Francisco & Diavox Technologies,Inc. S.A.R.L., Lebanon. Organized and incorporated in the city of Beirut, Lebanon in 1993 with a primary purpose of providing sales and technical support in Voice Response Application and Technology in Lebanon and Syria.

Diavox Lebanon pioneered the Voice Processing Systems in Lebanon and Syria, providing invaluable voice automation systems to the United Nations Peace Keeping Forces in Beirut & Syria. It is also accredited to have installed systems for Solidere' and the American University in Beirut. (refer to Partial Client Lists - Lebanon/Syria).

APPLICATION SPECIALIZATION

• Voice Mail Systems & Fax Distribution
• Call Logging Systems
• IVS Applications

Contact Person: Mr. Mahmoud El-Edlebi
Telephone Number :961 1 353506
Mobile Phone Number : 961 3 204870
Fax Number: 961 1 353507
E-mail : diavox@lynx.net.lb

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MEXICO

Diavox de Mexico C.V., is a local Mexico company duly organized in Mexico city in 1995. Formerly a distributor of Diavox Technologies, Inc. The company primary objective is to penetrate the telecommunications private and public sector voice processing technology. There are significant installed based systems in the hotel and manufacturing industries by the organization.

APPLICATION SPECIALIZATION

• Voice Mail Systems & Fax Distribution
• Telebanking Systems
• IVR Applications

Contact Person: Mr. Javier Mendoza
Telephone Number :+52 94 92 98
Fax Number: +52 94 76 30

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PHILIPPINES

Diavox Network Inc., organized and incorporated in 1992, as a subsidiary of Diavox International Ltd., primarily responsible for the Asia/Pacific Support HUB and the center for Application Development.

In 1994, Diavox Network was re-organized to be a local Diavox company with a charter to market Diavox's flagship product i.e., Voice Mail and Interactive Voice Response Systems. This organization was able to penetrate the local Philippine market in a very short period of 1.5 years. This was accomplished by establishing a very close working relationship with major switch vendors in the Philippines.

In early 1998, Diavox Network Inc., was organized solely for the purpose of providing international Application Development and Support infrastructure to major OEM and Diavox international partners. This unit consists of highly experienced computer programmers and telephony professional with additional subcontractors to provide continuing technological application development at a very competitive global cost.

Diavox Network Inc., is the leading No. 1 supplier of voice processing systems and pioneered the development of Call Centers CTI Applications supporting major local telephone companies and top 1000 largest corporation in the Philippines.

APPLICATION SPECIALIZATION

• Voice Mail System
• IVR (Interactive Voice Response Applications)
• Call Center Customed Applications
• Pre-paid Card System
• Basic Front Office System
• FOS Protocol Converter System

Contact Person: Janella L. Ojeda
DiaVox Network, Inc.
Unit 407 4th floor La Fuerza Plaza
2241 Don Chino Roces Ave.
Makati City, Philippines

Tel. +632 812-3265 or +632 894-3787
Fax +632 812-3265

E-mail : jlorca@diavox.net

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USA

DiaVox Technologies , Inc. (SF) is our corporate headquarters responsible for the development of advanced voice processing and CTI application platform. It is the main hub of it's international operations including the coordination of technical sales and partner support activities.

Our organization had established global presence in seven (7) major cities to provide in-country sales and technical support, application development and after sales support infrastructure to our end-users.

• Bahrain
• Beirut, Lebanon
• Jakarta, Indonesia
• Mexico
• Manila, Philippines
• San Francisco, USA

We have also partnered with major companies in 45 countries to facilitate indirect distribution channels in Asia/Pacific, Indian Basin, Middle East, Gulf Region, Africa, Europe, North and South America.

DiaVox has over 6,000 installed based systems worldwide on over 50,000 public and private exchange lines. These numbers had provided Diavox an invaluable knowledge-based and experiences in the public and private telecommunications sector in over 45 countries.

Diavox will continue to expand its productlines, meeting the technological challenges of the future dictated by technology and our end-users.

APPLICATION/ PRODUCTS:

• Voice Mail System
• Unified Messaging Platform
• CT800 VRU Servers
• Hospitality VMS and Front Office Systems
• Hospitality PMS Converter & Simulator
• Interactive Voice Response (IVR)
• Call Center Applications (CT-Connect)
• Prepaid Calling Card System
• Billing Inquiry Systems
• Conferencing Systems
• Customed Voice Response & Call Center Applications

Contact Person: Mr. Ramon S. Torres
Address: DiaVox Technologies, Inc.

78 South Linden Avenue
South San Francisco, CA94080
Telephone Number : +1 650 872-1665 x204
Fax Number: +1 650 872-1684
Sales Email:sales@diavox.net
Support Email: support@diavox.net

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