DiaVox VPS5004 Series integrates voice, and fax. This integration of application and database information allows the VPS5004 Series to provide Computer-Telephone (CTI). It is simple to install, easy to use, and allows enhancements and scalability required for future expansion. The perfect integrated communication solution for small businesses. At the same time, it is scalable to support large enterprises - as many as 25,000 users.

The VPS5004-SERIES call processing system combines the capabilities of advanced voice messaging systems with state-of-the-art automated attendant. Voice messages are stored in digital form for delivery at a later, more convenient time. Important calls are handled efficiently; broadcast calls to a number of individuals are expedited, and telephone tag (the inability to reach a called party) is eliminated. Now, you can receive messages from your callers and other users simply by having them delivered into the phone instead of written paper messages.

Voice messaging is especially applicable to office communications and integrates with other forms of communications as FAX. The user-friendly VPS5004-SERIES instructs callers and users with easy to understand voice prompts and single digit commands.

System Wide Features

• Direct Extension Dialing
• Dial By Name
• Automatic Operator Connection
• Custom Company and Department Greetings
• Multiple PBX and EKS Integration
• Preprogrammed Holiday Greetings
• Voice Transaction Operations (Question and Answer)
• Touch-tone (DTMF) transaction processing (question and touch-tone Answer Feature)
• Multiple Language Operations
• System mailbox partitioning
• Outdial Broadcast and Message Delivery
• Telephone and Mailbox Traffic Reports
• Automatic Message Distribution Mailboxes
• Remote Diagnostic and Programming

Automated Attendant Features

• Flexible Busy/No Answer Supervision
• Call Screening
• Automatic Call Distribution
• Multiple Announcements on hold
• Overhead/Intercom Paging

Voice Mail Features

• Single digit-touch tone commands
• Name and/or number identification
• Personal Programming Options
• Notification to pager, car or home phone
• Immediate Callback Paging
• Automatic Time and Date Stamp
• Security Codes of up to 9 digits

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